MagickVoice Help Center — Automations
Automations
Manage post-call and event-based automations that send messages, run follow-ups, or apply workflow logic.
Audience: Operations users · Page address: /app/automations
Common tasks
- Search automations
- Create an automation
- Open run history
- Pause or edit an automation
How to use this page
1. Use this page to create and monitor follow-up automation
Understand what is available on Automations and choose the right next action.
- Open Automations from the Automations area of MagickVoice.
- Read the page heading, description, and any status message before selecting an action.
- Choose the common task that matches what you came to do and follow the labels shown on screen.
- Review any summary, warning, or confirmation before completing an action that changes data.
- After the action finishes, look for a confirmation message or updated status before leaving the page.
Tips and troubleshooting
- Start with a narrow trigger, test it, then broaden conditions after confirming the first run behaves correctly.
- Use the run drawer or detail page when you need evidence of what happened during an automation run.