MagickVoice Help Center — Scheduling
Schedule detail
Inspect one scheduled campaign — its timing, recipients, and the content it will send — and, once it has run, the individual contact outcomes and retry history. The place to confirm a scheduled send is set up correctly, or to review how it went.
Audience: Campaign schedulers · Page address: /app/schedules/:id · Your admin may need to enable this feature
Common tasks
- Review the schedule's timing and status
- Check recipients and content
- Read contact-level outcomes after it runs
- Review retry history
How to use this page
1. Review the scheduled send
Confirm what a schedule will do, and when, before it runs.
- Open the detail page by selecting a schedule on the Schedules list.
- Review the schedule's timing (the planned date, time, and timezone) and its current status — for example Scheduled, Executing, Completed, or Cancelled.
- Check the recipients and the content it will send — the voice message, AI call script, phone menu, or message — so you know it is set up the way you intended.
- Confirm the tenant in the top bar matches where the calls or messages should go.
2. Read outcomes after it runs
Use the detail page as evidence once the scheduled send has executed.
- After the schedule fires, review the individual contact outcomes — whether each recipient connected, and how the call or message ended.
- Check the retry history for any recipients the system retried after a failure.
- For an overview across many sends rather than this one, open Campaign analytics; for the campaign's full per-call breakdown, see its campaign detail.
3. Manage the schedule
Act on the schedule from its detail page.
- To stop a scheduled campaign that has not started, cancel it — you can cancel any time before it begins executing.
- To set up repeating sends instead of a single future run, create a recurring schedule.
- Return to the Schedules list to review your other scheduled sends.
Tips and troubleshooting
- Use recurring schedules for repeating operational sends, not one-off campaigns.
- Review upcoming instances after editing a recurring schedule so you know which future sends changed.
- A scheduled send does not run until its planned time — until then this page shows what will happen rather than results.
- Cancel a schedule from here (or the list) before it starts executing if you need to stop it.